5 CRM Lessons from the Covid-19 Pandemic
June 8, 2021 8:26 amWe spoke with Rory Sutherland, customer behaviour guru and Vice-Chair of Ogilvy to discuss the key lessons from the Covid-19 pandemic. How customer behaviour has changed?
Tag Archive: buyer behaviour
As physical stores reopen can retailers ramp up sales and weather a recession?
June 15, 2020 3:22 pm Leave your thoughtsRetailing as we know it has changed. Is this the start of the end for bricks and mortar stores? We don't think so.