5 CRM Lessons from the Covid-19 Pandemic
June 8, 2021 8:26 amWe spoke with Rory Sutherland, customer behaviour guru and Vice-Chair of Ogilvy to discuss the key lessons from the Covid-19 pandemic. How customer behaviour has changed?
We spoke with Rory Sutherland, customer behaviour guru and Vice-Chair of Ogilvy to discuss the key lessons from the Covid-19 pandemic. How customer behaviour has changed?
Audiens founder Marko Maras recently shared his views with Forbes on the possibilities for SMEs to access data from big tech companies like Google, Amazon, Facebook and Apple.
Retailing as we know it has changed. Is this the start of the end for bricks and mortar stores? We don't think so.